Teaching, Learning, and Technology Resource Requests

Faculty, staff, and administrators have two main sources for software and hardware needs: the Office of Information Systems (OIS) or your campus TLTR chair. To determine which source to contact for your needs, please review the following policies and procedures for ordering software and hardware.

Software Requests

The Office of Information Systems has site licenses for a number of different software programs on the college's shared system. These include, but are not limited to, Microsoft Office, Adobe Acrobat, and Contribute. Requests for college-supported software should go through your division dean, who will communicate those needs to the Office of Information Systems.

Campus TLTRs can help you with more specialized software needs. Computers in each campus TLTR lab have such software programs installed. You may also request specific software for use in your school office or for use in your campus TLTR lab. Send specific software requests to your campus TLTR chairs. Your campus TLTR chairs will forward your request to the Associate Vice President for Educational Technology, Mike Williams, who will then order site licenses and request OIS support staff to schedule installation. Faculty, staff, and administrators most commonly request web authoring tools and Adobe Writer, so Adobe CS3, which features Dreamweaver, Flash, and Adobe software, is automatically approved.

When requesting software, please provide some information about the software and a brief explanation of why you need it.

Requests cannot be over $500
Software cannot be purchased for home use
Software cannot be purchased to outfit a campus lab

Computer and support staff needs, software needs over $500, or software needs for campus labs should be incorporated into TCC's Technology Plan.

Hardware Requests

The Office of Information Systems handles requests for new computer units or other hardware. Such requests should go through your division dean, who will communicate those needs to the Office of Information Systems.

Campus TLTRs can help you with some hardware purchases, such as headsets for voice recognition/speech-to-text applications, and wireless presenters for labs and MPS units, as long as they meet the following restrictions -- faculty office use, under $500, approved and forwarded by the TLTR chair. Any recurring costs for these purchases must be absorbed by other budgets, not the TLTR software funds.

Campus TLTR labs are equiped with scanners and color printers. A limited number of laptops are also available for check-out through your campus TLTR lab. Please contact the Director of Instructional Technology with any questions you may have about usage policies or availability of laptops.