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Ask A Librarian LRC@TCC

LRCLive Reference Service logo.
24 hours a day, 7 days a week


A librarian is waiting online to answer your questions in a personal, private chat. Transcripts of your session will be sent to your TCC email account. Instructions for setup.

mailboxEmail a TCC librarian who will respond to requests usually within 24 hours. Be sure to include a subject line so your email is not mistaken for a spam message. You may also check our How Do I? page for frequently asked questions or use the HELP feature of the resources you have selected to use.
question mark TCCHelp Desk for questions about BlackBoard, SIS, Registration, myTCC

telephoneCall the Reference Desk during business hours for assistance locating, using, or citing information.

Chesapeake Campus 757-822-5162
Norfolk Campus 757-822-1101
Portsmouth Campus 757-822-2134
Virginia Beach Campus 757-822-7152
Visual Arts Center 757-822-1885

telephoneCall the Circulation Desk during business hours for fines, reserves, renewals, holds.

Chesapeake Campus 757-822-5160
Norfolk Campus 757-822-1100
Portsmouth Campus 757-822-2130
Virginia Beach Campus 757-822-7151
Visual Arts Center 757-822-1885

Government Information Online Chat or email with a government documents Librarian who specializes in answering questions about government information.

LRCLive and Internet Explorer setup:

For basic (non-cobrowse) service your Internet Explorer must accept cookies and have JavaScript enabled.

For all the bells and whistles and to cobrowse:

1. Microsoft Windows (2000 or XP) for IE6. Microsoft Windows (XP or Vista) for IE7
2. A web browser with JavaScript enabled: Microsoft Internet Explorer 6 or Microsoft Internet Explorer 7.
3. A Java Virtual Machine such as the Sun Run Time Environment 1.4.X, 1.5.X and 1.6.0_02 or the Microsoft Virtual Machine
4. A connection to the internet (the faster the connection the better the experience)

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